Frequently Asked Questions
Everything you need to know about our cases, orders and returns.
Orders & Shipping
How long does shipping take?
Orders are processed within 24 hours on business days. Delivery time depends on your location — you'll receive a tracking link by email as soon as your order ships.
Do you offer free shipping?
Yes — shipping is free on orders over $50. The exact shipping cost for smaller orders is shown at checkout.
How can I track my order?
Use the Track Your Order page with your order number and email, or follow the link in your shipping confirmation email.
Returns & Exchanges
What is your return policy?
You can return any item within 30 days of delivery. Items should be unused and in their original packaging. See our refund policy for full details.
I ordered the wrong iPhone model. What can I do?
No problem — contact us with your order number and the correct model, and we'll help you exchange it.
Products
Which iPhone models do you support?
Each product page lets you choose your exact model. We currently offer cases for iPhone 16 Pro up to iPhone 18 Pro Max.
Do your cases work with MagSafe?
Cases marked MagSafe have built-in magnets for MagSafe chargers, wallets and mounts. Check the product page for compatibility.
Will my clear case turn yellow?
Our clear cases use anti-yellowing materials. Like any clear case, very long exposure to UV light can cause a slight tint over time.
Payment
Which payment methods do you accept?
All available payment methods are shown at checkout. Payments are processed securely and your card details are never stored by us.